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FAQs

Q: How long does it take for my order to ship?

A: Standard orders are typically processed between 2-3 business days. Please email us if you have any questions about your order. 

Q: Do you ship internationally?

A: Unfortunately at this time we do not offer international shipping.

Q: What is your return and refund policy?

A: Unused and unopened orders may be returned within 7 days of receipt for a refund. Once we receive the returned item(s) the charges will be credited to you (though shipping costs are non-refundable). Used, opened, and/or final sale items cannot be returned. This does not apply for personalized orders.

50% of all personalized orders are non-refundable after order confirmation. In addition, personalized orders may not be cancelled or refunded once final proofs have been approved. Upon final approval of your personalized order we cannot accept returns due to any and all errors (such as misspelled words etc.). By approving your final proof you accept responsibility for the information and layout as shown. If errors are discovered after proof approval, we are required to charge for a reprint.

Q: Do you offer your products wholesale?

A:  Yep! Contact us if you're interested in becoming a stockist.

Q: Do you offer gift wrapping services?

A: At this time we do not offer gift wrapping but we hope to provide this service in the near future.

Q: Do you charge sales tax?

A: Anchor Point Paper Co. is not required to collect sales tax on orders outside of the stat of Maryland. For all Maryland orders a sales tax of 6% does apply.

Q: Is my transaction secure?

A: We take the utmost care and concern for your privacy while you're shopping on our site. We will never share or sell your information to any third party, and the information we collect is solely used to contact you about your order if necessary.

Q: Are you environmentally friendly?

A: Anchor Point Paper Co. commits to being as efficient and environmentally friendly as possible. Our stationery is printed on FSC certified stock paper, all of our paper scraps are either recycled or reused for packaging, and we use local vendors whenever possible.